How to Cancel or Reset your Kaia Health Subscription

Our team is here to help. Please review the options below to see which best fits your path forward:

• I want to reset my therapy focus
• I want to reset something else in my app or program
• Cancel my Kaia Health subscription

I want to reset my therapy focus

In the Kaia Health app, head over to the Kaia Care tab and message your coach letting them know which therapy focus you would like to switch to. As a note, you can only be enrolled in one therapy program at a time.

I want to reset something else in my app or program

Reach out to our support team by exiting this help article (on the top right) and click Contact Us to send us an email right from within the app letting us know what you would like to change. We usually respond within 1 business day. Alternatively, you can send an email to support@kaiahealth.com with this request.

Cancel my Kaia Health subscription

Reach out to our support team by exiting this help article (on the top right) and click Contact Us to send us a message right from within the app requesting to cancel your subscription. We usually respond within 1 business day. Alternatively, you can send an email to support@kaiahealth.com with this request.

If you would like to provide any feedback on your Kaia experience, please feel free to include this in your request. We appreciate hearing how we could have been a better fit from our members.

^{Requests to delete or remove data will be accommodated in accordance with US state and federal health data regulatory laws.}