What is Coach Chat?

Real live coaches are available to help you along your Kaia journey—essentially a Coach in your pocket!  You can start a chat with your Coach under the Kaia Care tab in your app.


Some of the topics Kaia Coaches can help with are:

  • Use of the Kaia Health app
  • Program adjustments
  • Pain or injury related inquiries, as it pertains to the Kaia program
  • Questions about the training process
  • Discussion of your individual training plan
  • Support in motivation for Kaia training
  • Your personal goals with the Kaia Health app
  • Accountability

To contact your Coach, head over to the Kaia Care tab in your Kaia app:

The typical response time is usually within 1 business day.

If your benefit plan allows Coaching Calls, you can schedule 20 minute phone or instant messaging sessions by clicking on the schedule icon on the top right within the Kaia Care tab.

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