Sign Up for a Kaia Health Account

At Kaia Health, we primarily partner with employers to offer Kaia as part of their health insurance package, which means that you've got to be covered under a health plan that includes Kaia in order to access the app.

So before you can experience all that Kaia has to offer, you’ll need verify your eligibility, and once you've done that, you can create a Kaia Health account.

In this article, you'll find information on all the different ways to go about creating an account.

Creating a Kaia Account via the Web

Creating a Kaia Account via the Kaia Health App

Creating a Kaia Account Using a Voucher

Creating a Kaia Account through Virgin Pulse

Creating a Kaia Account via the Web

1. Head over to startkaia.com
2. Type your employer or health insurance plan into the search bar and wait for it to populate. You can then select Check Coverage.
3. If your employer or health insurance plan offers Kaia as a benefit, you will be taken to a page where you can begin your eligibility check. Be sure to enter your first and last name exactly as it appears on your insurance card as well as your correct date of birth and insurance policy number if requested.
4. If this information is correct, you will be rerouted to the next page where you can finish setting up your account:

Once you’ve entered all of your personal information, check the little box next to the Terms and Conditions paragraph, and then click on Create Account to finish setting up your Kaia Health profile.

Creating a Kaia Account via the Kaia Health App

1. Open the Kaia Health app on your mobile device or tablet and click on Create Account.
2. Type your employer or health insurance provider into the search bar and wait for it to populate. You can then select Check Coverage.
3. If your employer or health insurance plan offers Kaia as a benefit, you will be taken to a page where you can begin your eligibility check. Be sure to enter your first and last name exactly as it appears on your insurance card as well as your correct date of birth and insurance policy number if requested.
4. If this information is correct, you will be rerouted to the next page where you can finish setting up your account:

Once you’ve entered all of your personal information, check the little box next to the Terms and Conditions paragraph, and then click on Create Account to finish setting up your Kaia Health profile.

Creating a Kaia Account Using a Voucher

You may have received an email with a link to create a Kaia account that included a voucher—if so, you can follow the directions below:

1. Head to startkaia.com or open the Kaia Health app on your mobile device or tablet and click on Create Account.
2. Type your employer or health insurance provider into the search bar and wait for it to populate. You can then select Check Coverage.
3. Once you've done this, you will be redirected to a page where you can verify this voucher code.
4. If the voucher code is successfully verified, you will then follow the instructions to create your Kaia account with your personal credentials.

Creating a Kaia Account through Personify Health (previously Virgin Pulse)

In this section, you will find instructions on how to create a Kaia Health account if your employer partners with Personify Health (previously Virgin Pulse) for employee benefits. Instead of creating an entirely new Kaia account, you will use your Personify Health Portal account that will automatically connect to Kaia and create the Kaia account for you:

1. Head to startkaia.com or open the Kaia Health app on your mobile device or tablet and click on Create Account.
2. Type your employer or health insurance provider into the search bar and wait for it to populate. You can then select Check Coverage.
3. Once you've done this, you will be redirected to Personify Health where you can enter your Personify Health (Virgin Pulse) credentials to create your Kaia account: